FAQs

IS IT OKAY IF I HAVE NEVER BOXED?

Our classes are designed for all fitness and boxing experience levels and we encourage you do go at your own pace. If you are new to boxing, please arrive to your first class 20 minutes early to check in at the front desk and run through your punch orientation with your first timer ambassador. Your coach will also take you through our 6 basic punches and defensive moves before the start of class time.

We have everything you need right in the studio— glove rentals are available for $10 and if you are using our gloves we will require quick wraps or traditional wraps and both are available for purchase at the studio.

WHAT CAN I EXPECT FROM A BOXUNION SIGNATURE CLASS?

It’s not just a class. It’s an experience that is equal parts MIND, BODY, BOXING and MUSIC.

For forty-five, heart pounding minutes, we combine shadowboxing, cardio, plyometrics, core work and heavy bag training for fun fitness fusion that pushes the mind and body within your individual heavy bag station. All classes include a targeted warm up and cool down to ensure our boxers are present and prepared to truly build their inner and outer fighter. The first phase of class focuses on shadowboxing to the beat with bursts of cardio, plyometrics and body weight movements. The second phase is all about you and your heavy bag as you continue to build lean muscle, burn calories, intensify your focus and relieve stress.  And don’t worry, while boxing is an incredible core workout, we sneak in 5 minutes of fierce core exercises to give you that extra EXTRA burn. We want you to leave the studio with the heart of a champion—stronger, more confident and empowered.

I HAVEN’T WORKED OUT IN A WHILE…

Trust us, we have all been there. Getting back into workouts can often be intimidating and we want to support you as you take on this exciting new challenge. Our classes are designed for all fitness levels. Our coaches provide modifications for the movements and combinations we utilize in class. Getting overwhelmed on the bag? You can always go back to your single jab or adjust the power behind your punch. We are excited to provide a system that encourages boxers to thrive, grow and build their fitness.  If you have any questions, just give us a call at the studio.

IS THERE A BEGINNER CLASS?

In addition to our Signature Class (which is designed for all fitness and boxing levels) we offer Intro to Boxing every Sunday. A complimentary, comprehensive and in-depth 45-minute review of boxing fundamentals, this class is great for newcomers or those looking for a hands-on breakdown of the six punches and defensive moves. Review technique, form and footwork. Private trainers are also available through our Champion Training program. Neither Intro to Boxing nor Champion Training are a prerequisite for joining our Signature Class.

WHAT IF I AM RUNNING LATE?

Bags will be released 3 minutes prior to class time. If you are running late, please call the studio and we will hold your bag for up to 8 minutes after the start of class. If you do not call the studio, then your bag can be released to a boxer on the wait list. No boxers will be permitted to enter class 8 minutes after the start of class. This is to confirm all the safety protocols and procedures are set in place to keep everyone at a safe distance.

WHAT IS YOUR CLASS CANCELLATION POLICY?

We have a 12 hour cancellation policy. Reserved classes may be cancelled without penalty 12 hours in advance of the scheduled class at BoxUnion.com, through the BoxUnion mobile app, calling the studio, or by emailing the studio. If you miss your class or do not cancel within this time frame, we will not be able to provide a refund. If an Unlimited Member fails to cancel within the 12 hour window, it will result in a $15 fee that will be charged to the credit card on file.

WHAT IS YOUR PRIVATE CHAMPION TRAINING CANCELLATION POLICY?

Champion Training Sessions (Virtual or In-Person) may be cancelled without penalty 12 hours in advance of the scheduled appointment time by calling or emailing your home studio. If an appointment is not canceled 12 hours in advance of the scheduled session, we will not be able to provide a refund and you will still be charged for the entirety of the training to the credit card on file.

WHAT IF I WANT TO SWITCH TO ANOTHER CLASS TIME?

If you simply cannot make the class you signed up for and would like to take a class at a different time on the SAME day, we allow boxers to switch by calling or emailing the front desk at least 4 hours prior to the ORIGINAL class start time. Switches will be accommodated if BoxUnion is notified at least 4 hours in advance of the original class time and the class has space (non-waitlisted class).

CAN I LEAVE EARLY?

We understand once in a while you must slip out early, so try to book a bag near the door and leave quietly.

DO I NEED TO SIGN A WAIVER?

All boxers are required to sign a waiver prior to their first class. Boxers who are under 18 must have a parent or guardian present to sign a waiver in person. We do not accept the online registration of minors.

WHEN ARE CLASSES AVAILABLE TO BOOK ONLINE?

Classes for the upcoming week will be become available to book seven days prior to class.

CAN I BOOK A FRIEND UNDER MY NAME?

You cannot book a guest under your name. The guest must call the studio or go online and create an account and sign the waiver.  Class credits must be purchased for each guest as memberships are non-transferable.

DO YOU OFFER CORPORATE EVENTS OR PRIVATE CLASSES FOR LARGE GROUPS?

We offer the ability to reserve bags for large groups or private classes/events. Please check out our events page or inquire at the front desk for more information.

Will private training packages & sessions be able to be booked at either location?

Yes. Private Training will be available at both locations. A package can be used at both locations—just call or email the studio of choice to book your coach and time.

Will memberships be able to be used at either location?

Members will be able to use their memberships at any location.  All members are given a home studio (aka where you will do most of your boxing) — if you signed up at our Santa Monica studio then that will automatically be your home studio, same for Robertson or Sherman Oaks. Booking across the studios is easy! Just switch from location to location on your log in dashboard to book.

Will boxers be able to use their class packages in both locations?

Yes, boxers will be able use class packages in both locations. When purchasing a class package, you will be prompted to first pick a location. This location will be your home studio, where you can book your classes online . If you would like to book a class outside of your home studio, just call or email to reserve your spot and the front desk team get you all set up.

Can retail be returned at either location?

No, you will need to return retail purchases to the location that you purchased it from.

WHERE DO I PARK?

Parking in LA is terrible, but luckily we have options. Check out our location pages for our favorite parking tips and tricks.

WHERE CAN I CHANGE AND SHOWER?

For your comfort and convenience, we provide both men’s and women’s locker areas equipped with showers, complimentary towels, hair dryers, vanities and premium products.

WHERE CAN I PUT MY THINGS?

Secure lockers with keyless locks are provided at no charge. Instructions are printed on the locker, but our staff will always be happy to assist in securing your personal belongings.

Only half of our lockers will be available for each class. This is to allow staff ample time to clean lockers that were just used by the previous class. The lockers we will have available have not been used by the previous class and have had time to air out and disinfect.

WHAT IS YOUR CELL PHONE POLICY?

Cell phones and cameras must be turned off and stored during class, but you are more than welcome to snap away before and after.

IS THERE WATER AVAILABLE?

Hydration is the key to an energizing, effective, and successful workout. Heavy bags are equipped with holders for water bottles and electrolyte-enhanced COREwater bottles are available for purchase. For safety reasons, we do not allow glass water bottles in the studio.

Our purified, alkaline water refill station is available for emergencies only. We will still be disinfecting it between classes, but please come to class prepared with water or purchase one from the front desk.

WHAT ARE THE BENEFITS OF BOXING?

We believe in bringing the benefits of boxing to the people, but what exactly are these benefits? To keep it quick, boxing is great for toning muscle without gaining bulk, burning fat and calories, increasing metabolism, promoting weight loss and improving strength, hand-eye coordination and core stability. Beyond the physical, boxing focuses the mind, relieves stress, builds confidence and empowers the soul. You will be achieving an unbeatable workout for the day and learning a skill for a lifetime.

IS BOXING SAFE? WHAT IF I AM PREGNANT?

We use the highest quality material, from our floor to our bags, to ensure our workouts are safe and effective. If you have any health conditions or safety concerns, please consult with your physician or have a physical examination before coming to class.

AT-HOME WORKOUTS

WHAT IS TITLE ON DEMAND?

From our sister brand, TITLE Boxing Club, TITLE On Demand offers hundreds of boxing fitness workouts, including Boxing, Kickboxing, Shadowbox + HIIT, Box To The Beat, Strength Training, Recovery and MORE.

DO I NEED EQUIPMENT?

No heavy bag? No problem! Our variety of formats and intensities support those with and without equipment, no matter what your fitness or skill level. Choose from 15, 30 or 45 min workouts so you can sweat on your schedule, whether at-home or traveling. All you need is yourself, your reason and some space to punch.

CAN I TRY IT FOR FREE?

Yes! With out 7-day free trial, you can try out TITLE On Demand. After that, it is only $19.99/month. Subscribers can cancel at any time!

HOW DO I ORDER A BAG?

Please email Digital@BoxUnion.com.

HOW MUCH SPACE DO I NEED IN MY HOME?

The bag itself is 18″ DIA (top)  24″ DIA (base)  and 67″ Tall. We recommend a minimum space of 8’ x 4’ to fully participate in classes and move around the bag, however this can vary depending on your arm length and height.

HOW DO I FILL UP THE BAG?

The bag can be filled with water, sand or both depending on how you want to customize your experience. More weight means = more resistance = less swing. The bag weighs ~250 ibs if filled with water and ~450 ibs if filled with sand. Detailed instructions will be provided.

WHAT IS YOUR RETURN POLICY?

The bag has a 1 year warranty. Any returns must be made within 14 days of receiving the bag – there are no refunds on freight. Customer is responsible for return freight.

DO I NEED ANY EXTRA EQUIPMENT?

boxing gloves and wraps are needed to protect your hands and wrists. To participate in classes, you can get a subscription to BoxUnion Digital by visiting Digital.BoxUnion.Com. If you are placing the bag on a hard floor, we also recommend a bag ring. The bag ring covers the bottom and base of your bag and also helps with bag shifting so you get the best workout possible. We will have all items coming soon to our website.

WHEN WILL THE BAG ARRIVE?

Our bag will come approximately 14-21 days after your order is placed. 

HOW MUCH DOES THE BAG COST?

The bag starts at $379.99 and the floor ring is $110

WHAT IS YOUR RETURN POLICY?

Equipment cannot be returned (except the at-home freestanding heavy bag). For apparel, size exchanges are welcome within 30 days of purchase, however we do not accept returns. Please contact digital@boxunion.com if you need to exchange an item.

HOW MUCH IS SHIPPING?

Shipping varies depending on the weight of the package and the location where you are shipping.

HOW LONG DO ITEMS TAKE TO SHIP?